Shipping & Returns

We pack every order with the highest level of care:

• Singles (loose cards): every single card is placed in a protective penny sleeve and a rigid plastic toploader, protecting it against bending and moisture during transit.
• Sealed products: safely wrapped in bubble wrap and shipped in sturdy cardboard boxes with appropriate void fill to prevent movement.

• Shipping is within the Netherlands. We choose the carrier (DHL or PostNL) that suits your parcel, so there is nothing for you to pick.
• What it costs is shown at the top of this page, and with every product, in your basket and at checkout. If shipping is free above a certain amount, that is shown there too.
• Track & trace is included on every shipment.
• No collection. Every order goes by post; there is no collection point.

Order from us on this website and you have fourteen days to change your mind. How that works, what to do, and what happens with an opened sealed product is set out in our terms.

• Register your return in your account, with your order: there's a Register a return button. The QR code on your packing slip takes you there. You can also use the contact page.
• You receive the return address by e-mail once you have registered your return.
• Something wrong with what arrived — damaged, incorrect, or not as described? Contact us before sending anything back. We will sort it out, and return postage is not at your expense.